Last Updated: July 21, 2026

AGREEMENT TO TERMS

These Terms of Service govern your use of the California Movers website at https://209mover.org and any services, estimates, appointments, communications, or features provided by California Movers.

By using our website, requesting an estimate, scheduling a service, submitting your information, or using our moving services, you agree to these Terms of Service.

You must be at least 18 years old and legally able to enter into an agreement to request or purchase services from California Movers.

If you do not agree with these terms, please do not use our website or services.

DESCRIPTION OF SERVICES

California Movers provides professional moving and related services throughout California, including local moving, long-distance moving, residential moving, commercial moving, apartment moving, packing and unpacking, loading and unloading, furniture moving, moving estimates, appointment scheduling, and customer support.

Service availability may vary based on location, scheduling, staffing, property access, moving requirements, and other operational factors.

Submitting a website form or requesting an estimate does not guarantee service availability or create a binding moving agreement. A service agreement is created only after California Movers confirms the booking and the customer accepts the applicable estimate, contract, payment terms, or service conditions.

MOVING ESTIMATES

Moving estimates are based on the information provided by the customer, including pickup and delivery locations, moving date, property size, inventory, access conditions, distance, labor requirements, packing needs, and additional requested services.

Estimates may change if the information provided is incomplete, inaccurate, or changes before or during the move.

Additional charges may apply for additional inventory, stairs, elevators, long carries, difficult property access, packing materials, additional labor, extended service time, storage, special handling, delays outside our reasonable control, or changes to pickup or delivery locations.

Final pricing and payment obligations will be explained in the applicable estimate or service agreement.

APPOINTMENT SCHEDULING

Appointments and moving dates are subject to availability and confirmation.

Customers are responsible for providing accurate scheduling information and promptly notifying California Movers of cancellations, delays, access restrictions, or requested changes.

California Movers may reschedule, delay, or cancel services due to severe weather, unsafe conditions, vehicle or equipment issues, staffing emergencies, road closures, natural disasters, government restrictions, or events outside our reasonable control.

We will make reasonable efforts to notify affected customers and arrange an alternative date when appropriate.

USER RESPONSIBILITIES

When using our website or services, you agree to provide accurate and complete information, keep your contact information current, provide accurate inventory and moving details, disclose items requiring special handling, ensure pickup and delivery locations are accessible, obtain necessary parking permits or building approvals, be present or appoint an authorized representative, secure valuables and important documents, follow safety instructions, pay all agreed charges when due, and treat our employees and contractors respectfully.

You are responsible for reviewing your estimate, service agreement, inventory, and scheduling details before your move.

PROHIBITED AND RESTRICTED ITEMS

California Movers may refuse to transport items that are unsafe, illegal, hazardous, prohibited by law, or unsuitable for transportation.

Restricted items may include explosives, fireworks, flammable liquids, fuel, hazardous chemicals, illegal substances, perishable food, live animals, plants, firearms, ammunition, pressurized containers, medical waste, stolen property, and items prohibited by law.

Customers must notify California Movers in advance about unusually heavy, fragile, valuable, or specialized items.

Additional fees, equipment, documentation, or separate arrangements may be required.

ACCEPTABLE USE

You may not use our website, forms, communication systems, or services to submit false or misleading information, impersonate another person or business, engage in unlawful or abusive conduct, interfere with website security, upload malicious code, attempt unauthorized access, collect information about other users, send spam, violate intellectual property rights, or use our services for illegal purposes.

California Movers may restrict or terminate access for violations of these terms.

COMMUNICATIONS AND GOHIGHLEVEL

California Movers uses GoHighLevel as a customer relationship management, website funnel, appointment scheduling, automation, and communications platform.

Information submitted through our website may be processed through GoHighLevel to manage contact records, estimate requests, website forms, appointments, customer conversations, email communications, telephone calls, voicemail messages, SMS communications, automated reminders, and follow-ups.

By providing your contact information, you authorize California Movers to contact you regarding your inquiry, estimate, appointment, or requested services through the communication methods you provide.

Consent is required before marketing SMS messages are sent. Consent to receive marketing text messages is not a condition of purchasing services.

SMS MESSAGING TERMS

By opting in to receive text messages from California Movers, you agree to receive messages related to moving estimates, quote updates, appointment confirmations, scheduling reminders, service notifications, moving updates, customer support, review requests, and occasional promotional offers when authorized.

Message frequency may vary depending on your inquiry, estimate, appointment, moving service, and communication preferences.

Message and data rates may apply for any messages sent to you from us and to us from you.

You can cancel the SMS service at any time. Just text STOP to (209) 600-6683.

After you send the SMS message STOP to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at [email protected] or (209) 600-6683.

Carriers are not liable for delayed or undelivered messages.

If you have questions about your text or data plan, contact your wireless provider.

For information regarding privacy, please review our Privacy Policy:

https://209mover.org/privacy-policy

California Movers does not sell, rent, or share SMS opt-in information or consent with third parties or affiliates for marketing or promotional purposes.

EMAIL AND TELEPHONE COMMUNICATIONS

By providing your email address or telephone number, you authorize California Movers to contact you about estimate requests, appointment scheduling, service updates, customer support, payment or transaction information, follow-up communications, and marketing communications when authorized.

You may unsubscribe from marketing emails using the unsubscribe link included in the message.

You may request placement on our internal do-not-call list by contacting us directly.

Opting out of marketing communications will not prevent necessary transactional or service-related communications regarding an active estimate, appointment, contract, or moving service.

PAYMENTS AND BILLING

Customers agree to pay all charges stated in the applicable estimate, invoice, contract, or service agreement.

California Movers may require a deposit, booking fee, partial advance payment, payment upon completion, or additional payment for approved changes or extra services.

Accepted payment methods may include credit cards, debit cards, checks, cash, or other approved methods.

Customers are responsible for providing valid billing information and authorizing applicable charges.

Late, declined, reversed, or disputed payments may result in additional fees, collection activity, cancellation, or suspension of services where permitted by law.

CANCELLATIONS AND REFUNDS

Cancellation and refund eligibility may depend on the date of cancellation, the scheduled move date, reserved labor and equipment, services already performed, materials purchased, and the terms of the signed estimate or service agreement.

Any applicable cancellation fee, deposit policy, or refund condition will be disclosed before service confirmation or in the service agreement.

CUSTOMER PROPERTY

Customers are responsible for identifying fragile, valuable, oversized, or specialized items before the move.

Customers should personally transport cash, jewelry, passports, legal documents, financial records, medication, sentimental items, electronic access devices, and other irreplaceable property.

Any claims involving loss or damage must be submitted according to the requirements and deadlines stated in the applicable moving agreement and applicable law.

INTELLECTUAL PROPERTY

All content available through the California Movers website, including business names, logos, graphics, photographs, videos, website designs, written content, service descriptions, forms, software, and branding elements, is owned by or licensed to California Movers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially use our content without prior written permission.

THIRD-PARTY LINKS AND SERVICES

Our website may contain links to websites, maps, payment services, social media platforms, or other resources operated by third parties.

California Movers does not control and is not responsible for the availability, security, content, accuracy, or privacy practices of third-party services.

Your use of third-party platforms may be governed by their own terms and policies.

DISCLAIMERS

California Movers makes reasonable efforts to provide accurate website information. However, website content may contain errors, omissions, or outdated information.

The website and its content are provided on an as-available basis.

California Movers does not guarantee that the website will always be available, free from errors, uninterrupted, complete, or current.

Nothing on the website replaces the terms of a signed estimate, bill of lading, moving contract, or service agreement.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, California Movers will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from use of the website, reliance on website content, delayed communications, unauthorized access, third-party services, or events outside our reasonable control.

Liability relating to an actual moving service will be governed by the applicable moving agreement, declared valuation, insurance coverage, and applicable law.

INDEMNIFICATION

You agree to indemnify and hold harmless California Movers and its owners, employees, contractors, service providers, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms of Service, inaccurate information you provide, misuse of the website or services, unlawful conduct, undisclosed hazardous items, or unsafe property conditions under your control.

TERMINATION

California Movers may suspend or terminate access to the website or services if a user violates these terms, engages in fraudulent or abusive conduct, fails to make required payments, creates unsafe working conditions, requests unlawful services, misuses our communication systems, or interferes with business operations.

Termination does not remove payment obligations or other responsibilities that arose before termination.

GOVERNING LAW

These Terms of Service are governed by the laws of the State of California.

Any dispute will be handled in the appropriate courts located in California unless another process is required by the applicable moving agreement or applicable law.

CHANGES TO THESE TERMS

California Movers may update these Terms of Service periodically to reflect changes in services, business operations, communication practices, technology, or legal requirements.

Updated terms will be posted on our website with a revised Last Updated date.

Your continued use of the website or services after updated terms are posted indicates acceptance of the revised terms.

CONTACT INFORMATION

California Movers

2752 Beachwood Drive

Merced, CA 95348

United States

Website: https://209mover.org

Email: [email protected]

Phone: (209) 600-6683

Last Updated: July 21, 2026